Service Terms & Project Policies

Estimates are based on the visible project conditions and information available at the time of inspection or consultation.

Unless otherwise stated in writing:

• estimates are valid for 30 days

• pricing may change due to material cost fluctuations, site conditions, scope revisions, or delays outside contractor control

• estimates are not guarantees against concealed or unforeseen conditions

A detailed scope of work may be included in estimates, invoices, project proposals, or written communication.

Any work requested outside the original scope may result in additional charges and/or schedule adjustments.

Projects may require a deposit prior to scheduling. Deposit requirements vary depending on project size, material purchasing needs, and project complexity.

Deposits are used to:

• reserve project time on the schedule

• purchase materials

• coordinate labor and preparation

• secure project initiation

Unless otherwise agreed in writing:

• deposits become partially or fully non-refundable once materials are purchased, preparation begins, or project time is reserved

• cancellations made within 5 business days of the scheduled project start date may forfeit some or all deposit funds

Deposit payments are applied toward the final project balance.

Submission of a deposit constitutes acceptance of these Service Terms & Project Policies.

Hood River Handyman is not responsible for delays caused by:

• weather

• supplier delays

• hidden site conditions

• permit delays

• client-requested changes

• subcontractor scheduling

• utility interruptions

• product availability

• conditions outside reasonable contractor control

Reasonable schedule adjustments do not constitute breach of agreement.

Project scheduling is based on current workload, material availability, weather conditions, subcontractor coordination, and site readiness.

Estimated start dates and completion timelines are approximate and subject to change.

Hood River Handyman is not responsible for delays caused by:

• weather

• supplier delays

• hidden site conditions

• permit delays

• client-requested changes

• subcontractor scheduling

• utility interruptions

• product availability

• conditions outside reasonable contractor control

Reasonable schedule adjustments do not constitute breach of agreement.

Invoices are due upon receipt unless otherwise agreed in writing.

For larger or multi-phase projects, progress payments may be required throughout the project.

Outstanding balances not paid within 30 days may accrue interest at the maximum rate permitted under Washington State law.

Hood River Handyman reserves the right to:

• pause work

• reschedule work

• withhold future scheduling

• pursue collection remedies

for overdue balances or nonpayment.

The Client agrees to pay for:

• completed labor

• purchased materials

• reserved project time

• approved additional work

Unless otherwise stated in writing, all on-site service work is subject to a minimum service charge to account for scheduling, travel, setup, and operating costs.

Minimum charges may vary depending on:

• travel distance

• project type

• emergency scheduling

• specialty tools or equipment required

Projects may evolve as work progresses.

Additional work requested by the Client, or required due to unforeseen conditions, may result in:

• additional charges

• revised timelines

• material adjustments

• updated project scope

Whenever reasonably possible, additional work will be discussed before proceeding.

Verbal approvals, written approvals, text messages, emails, or payment toward additional work may constitute authorization to proceed.

Many repair and remodeling projects involve concealed conditions not visible during the estimating process.

Hood River Handyman is not responsible for:

• hidden water damage

• mold

• rot

• pest damage

• code violations

• structural deficiencies

• hazardous materials

• prior improper construction

• concealed plumbing, electrical, or mechanical issues

Discovery of unforeseen conditions may require:

• additional labor

• revised pricing

• subcontractor involvement

• redesign

• project delays

Additional corrective work beyond the original scope is billable.

The Client agrees to provide:

• safe access to the property

• access to utilities as needed

• clear working areas

• reasonable parking access

• timely project decisions and approvals

Clients are responsible for securing:

• pets

• valuables

• fragile items

• restricted areas

Hood River Handyman is not responsible for damage caused by unsecured items, inaccessible work areas, or unsafe site conditions.

If the Client provides materials, fixtures, appliances, tile, paint, cabinetry, or hardware, Hood River Handyman is not responsible for:

• manufacturer defects

• missing parts

• incorrect quantities

• delayed deliveries

• discontinued products

• compatibility issues

• warranty limitations

• color or finish inconsistencies

Additional labor resulting from replacement, delay, modification, or incompatibility of client-supplied products may result in additional charges.

Certain projects may require specialized tools, equipment rentals, or material handling solutions to complete work safely and efficiently.

Where applicable, these costs may be billed to the project.

If tools or equipment are damaged due to unsafe site conditions, defective client-supplied materials, or misuse outside contractor control, repair or replacement costs may be billed accordingl

Hood River Handyman warrants workmanship for a limited period of 12 months from substantial completion unless otherwise stated in writing.

This warranty does not cover:

• normal wear and tear

• settling or structural movement

• moisture intrusion from existing conditions

• manufacturer defects

• misuse or neglect

• lack of maintenance

• acts of nature

• work modified by others after completion

Warranty claims are limited to repair or correction of original workmanship only.

No additional warranties are expressed or implied unless provided in writing.

Hood River Handyman reserves the right to pause, reschedule, or terminate work for:

• unsafe working conditions

• nonpayment

• excessive scope changes

• inaccessible work areas

• abusive behavior

• hazardous site conditions

• repeated scheduling conflicts

Outstanding balances remain due for completed labor, purchased materials, and reserved project time.

To the fullest extent permitted by law, Hood River Handyman shall not be liable for:

• incidental damages

• consequential damages

• lost business income

• hidden structural failures

• pre-existing defects

• product manufacturer failures

• delays outside reasonable control

Liability, if any, shall be limited to the value of labor directly provided under the applicable project agreement.

These Service Terms & Project Policies shall be governed by and interpreted in accordance with the laws of the State of Washington.

Liability, if any, shall be limited to the value of labor directly provided under the applicable project agreement.

Approval of an estimate, scheduling of work, submission of payment, or continued authorization to proceed with work constitutes electronic acceptance of these Service Terms & Project Policies.